All Systems Operational

About This Site

This is the JobNimbus status page, where you can get updates on how our applications and core features are performing. If there are any interruptions to service, we will post an update here.

If you experience any issues with JobNimbus that are not reflected here, please contact us at support@jobnimbus.com and we'll get back to you as soon as possible.

Login Operational
Web Application Performance Operational
Mobile Application Performance Operational
Email Operational
Email - Outbound Operational
Email - Inbound Operational
Engage Operational
QuickBooks Integration Operational
Receiving Payments Operational
Partner Integrations Operational
Public API - Application Programming Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Insights Maintenance Mar 20, 2026 09:00 - Mar 21, 2026 11:00 MDT

During this time, Insights data updates will be delayed until completion.
Posted on Mar 16, 2026 - 12:10 MDT
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Investigating Degraded App Performance
Postmortem - Read details
Mar 13, 14:24 MDT
Resolved - Update: Normal operations restored. We will post details from our Root Cause Analysis before End of Day today.
Mar 13, 10:16 MDT
Update - Update: We have deployed backend changes and are seeing the expected improvements. We are monitoring as the system recovers and queued work continues to drain.

Estimated time for delayed processing to fully clear: ~35 minutes. We will provide further updates as needed.
Mar 13, 10:01 MDT
Monitoring - Update: We see application performance at normal levels and are monitoring the final processing of backend queues.
Mar 13, 09:15 MDT
Update - Update: We have addressed the root cause and see performance on the application returning to normal. We are mitigating the delays in backend queue processing and will provide another update in 15 minutes.
Mar 13, 08:56 MDT
Identified - Update: We have identified the root cause. We are remediating and mitigating impact.
Mar 13, 08:25 MDT
Update - Update: We continue to see abnormal pressure and database utilization. As morning traffic scales up, we are seeing additional disruptions as the system takes on more load.

While we investigate the root cause, we are also pursuing mitigations in parallel to restore normal operations. We will continue to provide updates.
Mar 13, 08:10 MDT
Update - We are currently experiencing disruptions to logins and page loads. This is caused by high utilization on a core database, which is creating back pressure across our distributed systems.

Our team is actively investigating the root cause and evaluating mitigation strategies. We will provide updates as we learn more.
Mar 13, 07:49 MDT
Investigating - We are observing increased latency and error rates across the web application. We are actively investigating.
Mar 13, 07:00 MDT
Mar 12, 2026
Insights Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 MDT
Scheduled - We will be undergoing a short, scheduled maintenance for Insights.
Mar 5, 13:28 MST
Mar 11, 2026
Engage Text Messages Failing to Send
Resolved - This incident has been resolved.
Mar 11, 16:05 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 11, 16:00 MDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
JobNimbus Database Maintenance
Completed - Maintenance has completed successfully. We observed the expected disruption and see full recovery and operations. All of our testing has passed and the app is functioning as expected.
Mar 6, 20:33 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 20:00 MST
Scheduled - We'll be performing a scheduled database upgrade to improve the reliability and performance of our billing and administration system. To minimize any impact to your operations, we've planned this work during a scheduled maintenance window. We anticipate less than 5 minutes of brief app disruption, but wanted to keep you informed as a courtesy.
Feb 20, 14:01 MST
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

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